Our Philosophy

‘Strong and Robust International Backbone with a Corner Store Service Flavour'

Established in 2003, Chorus Call has quickly become the conferencing provider of choice with Australian organisations. By offering a complete suite of conferencing products and by being focused on the delivery of these products we are proudly the best in our chosen market.

What does this mean?

• As a specialist provider of conferencing services we have multiple telecommunication carriers and hardware suppliers. Our systems are all in house and we support them with sharp SLA’s. This gives us the advantage. We don’t give you a 4 hour SLA, we invest in redundant services, with additional fail safe backups, to ensure minimal disruption to your organisation. We know how important these services are to you and we focus on service delivery.

• Our ownership structure is divided between staff and our overseas partners including, the world’s premiere producer of conferencing equipment. This gives us direct access to the latest innovations, the best support and knowledge in the industry. So the staff member answering the phone is a shareholder in the company.

• We offer 24/7 support and our operations staff are second to none. Our operations are locally based and highly trained professionals who focus on connecting and service provision to conferencing clients. Conferencing is not one of many products they support; it is THE product they support.

• Our account management is focused on being local. They are focused on delivering conferencing services that meet your organisations needs and maintaining that relationship for years to come. We don’t sell a widget and move on; we manage a service and relationship, to fit your evolving requirements.

• By being a specialist provider in conferencing services we can provide for your organisations unique needs. Our philosophy is “Whatever It Takes” when it comes to customer requirements. If the issue is invoicing, how we contact you staff, specialised streaming requests, room hires in Hong Kong at 4:00 AM, whatever it may be, – we are committed to try to find the best outcome for you and your organisation.

We guarantee it.

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