Please note that our technicians are available to support equipment purchased from Chorus Call Australia or Video Conferencing Australia and that is under current warranty. If the technical issue is identified as being relating to customer premises or equipment and/or the equipment is no longer under maintenance, call out charges may be applied.
Non urgent technical and Application Support
Application and non-urgent technical support is supplied between the hours of 7:00 AM and 8:00 PM Monday to Friday. To register your issue please email: firstname.lastname@example.org
A technician will respond to your enquiry within 3 business hours.
Urgent technical and Application Support
Urgent technical support is available Monday to Friday 8:00 AM to 6:00 PM. To reach a technician:
Australia: 1800 98 88 98
New Zealand: 0800 452 795
Other International: +61 7 3036 8188
A technician will respond to your enquiry within 30 mins.