Lvl 8, East Tower, 410 Ann St, Brisbane, QLD, 4000
1800 98 88 98 | +61 7 3036 8188

Video System Support Request Form

Contact Details

Contact Name: *
Email: *
Phone: *
Company Name: *

Faulty unit details

Product Category:
Manufacturer:
System Model:
Serial Number:
Software Version:

Fault Description

Basic Troubleshooting

Power Cycle
- Make sure power supply is well functioning
- If not working, please let us know as "Faulty power supply"
Cables
Please check every cables outgoing of the video system :
- Network RJ45 cable
- Audio cable
- Video cable connected to the HD display
- Video cable connected to the laptop
Reboot the video system
Via the endpoint interface, his web interface, or in unplugging the power supply.
* Confirm above details are accurate.