Unassisted Teleconferencing – 1800 556 264
Assisted Teleconferencing – 1800 202 229
If you require assistance during your conference call, press *0 to signal an operator, or hang up and dial one of our toll free numbers (above.)
Click here for a complete list of unassisted conference features.
Video Conferencing Support
Monday to Friday
7:00 AM – 9:00 PM
Australian Eastern Standard Time (AEST)
*excluding public holidays.
Support for technical issues with any unit purchased from Chorus Call is available Monday to Friday between the hours of 7:00 AM and 9:00 PM Australia Eastern Standard Time (AEST), excluding public holidays.
Support will be provided to any units purchased from Chorus Call that have current and up to date Assurance Maintenance Service (AMS), or where support is included in the cost of the unit purchased.
Chorus Call Australia will provide level 1 support to diagnose the issue. If the issue is determined to be a fault in the video and audio unit, support will continue until the issue is rectified. If it is determined the issue is related to the customer’s internal network, other associated systems or any hardware that isn’t under AMS, a quote will be provided on the expected cost of support.
For additional information, please call us on 1800 98 88 98 or lodge your support ticket HERE.