Chorus Call Australia
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By Richard Wood In Business

ESG Investor Reporting

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By Richard Wood In Business

Chorus Call President Inducted into the Space Technology Hall of Fame

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By Richard Wood In Investor Relations

Learn more about Virtual AGMs

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Business & LeadershipCollaboration & Productivity

Tips for Managing a Remote Workforce

Today’s workforce is more mobile than ever before, with one in three Australians now working from home on a regular…
ChorusCallAU19/02/2018
Chorus Call

Another Successful Year for our Goodwill Giveback Competition

Our 5th Annual Goodwill Giveback competition has now come to a close. Every year, we celebrate the festive season by…
ChorusCallAU16/01/2018
conferencing helps NFPs increase outreach and cut costs Not for Profit

Conferencing Helps NFPs Reduce Costs, Expand Outreach

Not-for-Profit (NFP) organisations face a unique set of challenges. They thrive on communication and the ability to raise awareness, and yet…
ChorusCallAU05/12/2017
Video Conferencing

Transition to Video Conferencing: 5 Steps for Upgrading Your Meeting Room

The first things to consider are: The size of your meeting space How many locations you need to connect How…
ChorusCallAU17/08/2017
Why you should integrate skype for business with video hardware Video Conferencing

Why You Should Integrate Skype for Business with Video Hardware

Do you use Skype for Business and wonder if you’re getting the most out of it?   Skype for Business…
ChorusCallAU24/07/2017
Investor RelationsTeleconferencing

Investor Conference Calls: Are You Prepared for August Reporting Season?

Are you prepared for August reporting season? July and August are the busiest months of the financial year when it…
ChorusCallAU27/06/2017
Business & LeadershipCollaboration & ProductivityTeleconferencing

The Benefits of Teleconferencing for Your Business

There are many benefits of teleconferencing. Not only can it save you money, but teleconferencing is a powerful solution for…
ChorusCallAU26/06/2017
Business & LeadershipChorus Call

Chorus Call Won Pittsburgh Business Ethics award!

Great news!    Chorus Call has been recognized with the Pittsburgh Business Ethics award.  This prestigious award is designed to honor…
ChorusCallAU14/04/2016
Unified CommunicationsVideo Conferencing

HD Video Conferencing in the cloud – FREE Lifesize Cloud trial

Thanks to our Silver Partnership with Lifesize, we are introducing our 14 day FREE trial of Lifesize Cloud! What is Lifesize Cloud? Lifesize Cloud…
ChorusCallAU28/07/2015
Company NewsUnified CommunicationsVideo Conferencing

Did you know we are Lifesize Silver Partners?

Good news! Chorus Call Australia, Chorus Call New Zealand, Video Conferencing Australia and Video Conferencing New Zealand and have been Lifesize’s premium Silver Partners…
ChorusCallAU23/07/2015
Investor Relations

Investor Relations Feb 2015 Conclusion

The end of the February IR season has come. We, once again, had a record number of events and through…
ChorusCallAU19/03/2015
#11for11Company NewsNot for Profit

Congratulations, TAD NSW! #11for11

As you know, TAD NSW won our #11for11 competition this year, where this deserving NFP received $6,000 in cash (our…
ChorusCallAU04/02/2015
Company News

Merry Christmas and Happy New Year!

2014 was a great year! Chorus Call Australia turned 11 years old and to celebrate we kicked off with our…
ChorusCallAU23/12/2014
Chorus Call ConnectVideo Conferencing

Chorus Call Connect – ClearSea Server Upgrade

Please note the following Chorus Call Connect - ClearSea service update   Our Chorus Call Connect (ClearSea) server is being…
ChorusCallAU25/08/2014
Chorus CallCompany News

Onward and Upward

  For over 10 years now Chorus Call Australia has been focused on providing a high quality service experience at…
ChorusCallAU01/04/2014
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ozsupport@choruscall.com
1800 98 88 98
+61 7 3036 8188
Level 8, East Tower
410 Ann Street
Brisbane QLD 4000

© 2003-2021 Chorus Call Australia Pty Ltd. All Rights Reserved

  • Audio
    • Self Service
    • Operator Assisted
    • Media Conferencing
    • AutoCast
    • Refer a contact
  • Video
    • Cloud Services
    • Room Systems
    • Video Room Hire
    • Video Bridging
    • Support Enquiry
  • Events
    • Virtual Events
    • Audio Events
    • Investor Relations
    • Webcasting
  • Web
  • Resources
    • Blog
    • Resource Library
  • Booking
Terms and Conditions

Our commission plan works on a minimum deal value of AUD $5,000 excl. GST. Sales under $5,000 excl. GST will not attract a commission for the Partner. Commission is awarded at 30% of gross margin on any sale worth AUD $5,000 (excl. GST) or more in a single transaction. Commission is awarded on a one-off basis and will not be paid on renewal of services or add-on. Video partners will receive their commission on payment of the final invoice by the customer.

Disclaimer and Limited Liability:
CCA makes no warranties of any kind with regards to the Products. CCA disclaims all representations and warranties, express or implied, as to the products, including, without limitation, any implied warranty of merchantability or fitness for a particular purpose. In no event will CCA be liable for any loss, damage or cost for breach of warranty.

All express or implied terms, conditions and warranties and representations are hereby expressly negated and excluded except to the extent that any implied conditions or warranty may not be excluded by law.

In the event of any breach of an implied warranty or condition which is not expressly excluded from these terms and conditions, CCA liability shall at the discretion of CCA be limited to:

  • The repair, replacement or the supply of the equivalent Product; or
  • The cost of such repair, replacement or supply

CCA WILL NOT, IN ANY EVENT, BE LIABLE FOR ANY LOSS OF REVENUE, PROFIT, USE OF DATA, INTERRUPTION OF BUSINESS OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF THE USE OR OF INABILITY TO USE THE PRODUCT.

Terms & Conditions for Our Installation Services

Because each room is unique, the Installation cost cannot be a simple and standard flat-rate price.

The estimation price per room is for labour during Business Hours. If you would like to proceed with the proposal, please fill out the Site Survey Assessment form* to establish the complete parameters of the Installation services and the final expected set up. It will allow us to assess all details in the room: power & data points, bracing, screen/table/cabinet/other furniture/windows/AC position, floor box penetrations, AV table connections box, AV/VC equipment, type of wall/ceiling/floor etc.

Our quotation is made on the assumption that the works will be carried out during normal business hours between 8:00am – 5:00pm local time Monday to Friday. Works outside of these hours will attract a surcharge.

In the event that a return to site visit is required due to:

  • On-site restrictions and/or denied access e.g. change in site/room access due to scheduling, construction work, other trades, fire; or…
  • Client company restrictions e.g. goods on site issues such as missing, delayed, incorrect or faulty goods or equipment

You will be charged travel and a return to site fee of $190 excl. GST per hour to complete such works.

Any additional fees and charges associated with installations in remote areas (e.g. Air, Barge or Ferry costs) will be quoted on an individual basis and will be charged at an additional charge variation.

Installation time frames may change due to unforeseen circumstances, beyond reasonable control.

Cancellation Policy notification Periods and Charges are per below:

  • Less than 1 business day: 100% of charges
  • 1-2 business days: 60% of charges
  • More than 2 business days: No charges
Terms and Conditions for Video Room Hire

Video Conferencing Room Hire is charged in full for the times reserved, then in 15 or 30 minute increments depending on venue booked. The venue is only guaranteed for the times confirmed by Chorus Call for your reservation.

Dialling out from this venue may incur additional charges, please request a quote based on the connection time of your call.

Cancellations with less than 48 hours notice will be charged a fee of 50% of total booking charges. Cancellations with less than 24 hours notice will forfeit 100% of all booking costs. Additional cancellation fees apply for booked catering or auxiliary equipment.

Please contact ozvideo@choruscall.com or Call 1800 98 88 98 for additional information. Thank you for choosing Chorus Call Australia.

Terms & Conditions: Video Support Services

Support will be provided on all video hardware solutions purchased through Chorus Call Australia covered by a manufacturer’s warranty. A Level 1 Assessment will be conducted to diagnose the issue. If the issue is determined to be a hardware fault and the unit is covered by a manufacturer’s warranty, support will continue until the issue is rectified. If the issue is determined to be related to the customer’s network, associated systems, or if the unit is not covered under warranty, a quote will be provided on the expected cost of support. Remote support is commonly used for software commissioning or unit configuration via a secured remote access on a local computer. On-Site Support is also available with a service technician for which a Call Out Fee will apply (min 2 hours).